Services
Modern Day Business
The days when a small business would rent an office, hang a shingle, and hire an IT guy have been replaced by the entire team working from home, coffee shops, hotels, airports, and office shares.
The delivery system for robust IT services that support these modern-day workplaces must adapt to support these changing environments.
DTS addresses this need by combining Managed IT Services with on-demand Consulting Services to deliver customized IT solutions that meet your exact business needs.
We leverage cloud-based architecture to seamlessly deliver these IT solutions without disrupting business operations.
Our integrated busines-intelligence reporting system collect and present key-metrics from across the organization that provide management corporate-wide insights for informed decision-making.
Contact us to schedule a screen-share to demonstrate our IT solutions in action and discuss opportunities for streamlining operations within your business.
Managed IT Services
Our Managed IT Services leverage cloud-based architecture that combine a Standard-Application-Interface with a Data-Driven-Methodology to enable seamless delivery of uniform IT services across the organization, without disrupting business operations. Our Managed IT Services include:
| 1. | Enterprise-Wide Systems: | ERP systems to unify operations across the organization. |
| 2. | Core Business Functions: | HR, Timesheet, Payroll, Billing, & Financial Management. |
| 3. | Reporting and Analytics: | Business Intelligence, Regulatory Compliance, Data Governance. |
| 4. | Operational Needs: | Supply Chain Management, Inventory Management, Procurement, Vendor Management. |
| 5. | Customer-Focused Areas: | CRM, Marketing, Sales, E-commerce Solutions. |
| 6. | Helpdesk and Support: | Helpdesk and IT Support, Cybersecurity, Risk Management. |
| 7. | Specialized Solutions: | Logistics and Distribution, Workforce Scheduling, Document Management. |
| 8. | Crypto-Currency Management: | Crypto-Currency management across Blockchains. |
| 9. | Learning and Development: | Training, Learning Management Systems (LMS), AI & Machine Learning Solutions. |
Consulting Services
While our Managed IT Services deliver day-to-day IT services, our Consulting Services provide support for specific "one-off" IT projects. These specific "one-off" IT projects can include services such as the development of an on-demand application to automate a process, the migration of legacy database(s), the migration of legacy reporting system(s), or the adding of new reports/dashboards to an existing Managed IT Service or Application.
DTS provides the Consulting Services necessary to deliver these specific "one-off" IT projects while seamlessly deploying services without disrupting business operations. Our Consulting Services include, but are not limited to, the following:
| 1. | Application Development: | Customized software solutions to meet specific business requirements. |
| 2. | Reporting Solutions: | Business Intelligence reporting solutions presenting real-time information for informed decision-making. |
| 3. | Automation of IT Processes: | Streamlining routine tasks through automation to reduce manual workload and improve efficiency. |
| 4. | IT Service Migration: | Seamless migration of IT services To-or-From the cloud. |
| 5. | Data Warehousing: | Design and development of back-end systems for enterprise data storage and analysis. |
| 6. | Database Migrations: | Comprehensive support for transitioning databases between platforms or systems. |
| 7. | Database Performance Optimization: | Performance tuning, storage optimization, and automation of database processes. |
| 8. | Backup and Disaster Recovery: | Robust strategies for data replication, backup, and recovery of critical business information. |
| 9. | Application Portfolio Management: | Comprehensive evaluation of application inventories and software licensing. |
| 10. | Legacy System Modernization: | Transitioning outdated systems to modern platforms while preserving functionality. |